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Bill · started in the Commons

Health Service Commissioner for England (Complaint Handling) Act 2015

A Bill to make provision about the handling of complaints by the Health Service Commissioner for England; to require the Commissioner to notify a complainant of the reason for the delay if the investigation of the complaint is not concluded within a twelve month period; to require the Commissioner to lay before Parliament an annual report giving details of how long investigations of complaints have taken to be concluded and progress towards meeting a target of concluding investigations within a twelve month period; and for connected purposes.

Now an Act of Parliament

The story so farThe Health Service Commissioner for England (Complaint Handling) Bill was introduced in the House of Commons on 2 July 2014 by Mr David Davis (Conservative). It completed its passage through Parliament and became law as the Health Service Commissioner for England (Complaint Handling) Act 2015, receiving Royal Assent on 26 March 2015.

Progress through Parliament

  1. 1st reading Commons 2 Jul 2014
  2. 2nd reading Commons 17 Oct 2014
  3. Committee stage Commons 15 Jan 2015
  4. Report stage Commons 27 Feb 2015
  5. 3rd reading Commons 27 Feb 2015
  6. 1st reading Lords 2 Mar 2015
  7. 2nd reading Lords 13 Mar 2015
  8. Committee stage Lords 19 Mar 2015
  9. 3rd reading Lords 25 Mar 2015
  10. Royal Assent Unassigned 26 Mar 2015

Source: the official bill page. Last updated 27 Mar 2015.