ENFORCEMENT OF REGULATIONS BANNING SILENT CALLS

That this House notes that silent calls, when people pick up the phone and hear silence, continue with the acquiescence of Ofcom; thanks BBC Breakfast for highlighting public concern about this issue; further notes that the reason Ofcom gives for not enforcing the requirement for call centres to stop making silent calls through the use of an informative message is that Ofcom would have more complaints to handle; and calls for Ofcom to act to enforce the regulations banning silent calls by ensuring that there is always an informative message regardless of whether or not this creates an increase in the number of complaints made to Ofcom.