BT'S PAYMENT PROCESSING CHARGES

That this House condemns the introduction of payment processing charges for those customers who are unable or unwilling to pay their bills by direct debit; realises that this will impact more severely on those customers who are less well off, meaning a return to the bad old days of standing charges, where low volume users, such as pensioners and the low paid, lost out considerably by paying this type of charge; regards BT's response to representations on this issue that `everybody else does it' as being less than intellectually robust; and calls on BT to remove these charges and return to a fair system of charging for its services.