National Consumer Week 2020

That this House commends National Consumer Week 2020 which runs from the 16 to 22 November; pays tribute to the excellent work undertaken by Advice Direct Scotland which runs Scotland's national consumer advice service, consumeradvice.scot, Trading Standards Scotland and Citizens’ Advice Scotland to protect and support consumers; understands that this year’s campaign will focus on Online Shopping and Deliveries; notes the increasing numbers of consumers shopping online due to the covid-19 outbreak and applauds efforts to encourage consumers to shop online safely, know their rights, be wary of unfair delivery charges and be on guard against counterfeit goods; and acknowledges the importance of helping consumers recognise and avoid online shopping scams while supporting legitimate businesses, as well as providing advice and support if something does go wrong.