Petition · past parliament

Create a Charter for New Home Builders to set an agreed level for customer care.

Closed 52 signatures

What the petition asks

The level of care we have experienced from a national house builder has been disgusting. We have researched for a body to complain to. There are none. A recognised body or charter must be established by the Government to ensure all customer needs are resolved timely where it is not an NHBC area.
We are willing to share our experiences in more detail so that this becomes reality to help others in future. All of our negative experiences are at the hands of one house building company. There are other horror stories across the Internet from other builders. There is no body or charter to hold them to account under "snagging", only NHBC. Customers need to be protected better post completion. Please sign and share to make it a positive experience for future buyers, your own kids, friends, family. Thanks.

Timeline

16 Nov 2015 Petition opened for signatures
16 May 2016 Closed to new signatures

Key facts

Signatures 52
Status Closed
Opened 16 Nov 2015
Closed 16 May 2016

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Source: the official petition page. Last checked 15 Jul 2026.