Petition · past parliament
Give Ofcom legally enforceable powers for customer service of telecom companies.
Closed
56 signatures
What the petition asks
Ofcom do not have legal powers to either monitor customer service standards, or take action against telecom companies that fail to provide acceptable service levels to their customers. This may be slow Broadband speeds, or simply failing to have adequately staffed help lines or technical support.
There are many incidences of poor service provision by Telecom companies. Recently this has been featured on a popular televison news programme in the East of the country. They stated that they had been inundated with complaints.
Timeline
| 25 Jan 2016 | Petition opened for signatures |
| 25 Jul 2016 | Closed to new signatures |
Key facts
Signatures
56
Status
Closed
Opened
25 Jan 2016
Closed
25 Jul 2016
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Source: the official petition page. Last checked 15 Jul 2026.