Stop companies from sneakily renewing subscription services

Rejected 18 signatures

What the petition asks

I signed up for a £1 trial to the Gourmet Society, and a few months later they took £40 from me.
They said this was in the small print T&C's and that I'd had an email warning. I didn't see this email. They wouldn't allow a refund although I had never used the service.

An spam email or a T&C box ticked some time ago should NOT be considered consent for a company to take what is more than half a day's wages for many people.

It is not right for companies to count on people forgetting/misreading/misunderstanding things as a way to make money.
Companies should require a reply to an email saying 'yes you may renew a subscription' before taking money. Or at least give you the opportunity to cancel (as any high street shop would allow you a refund in 28 days).

Why it was rejected

It was not clear what the petition asked the UK Government or Parliament to do.

You could start a new petition calling on Parliament to change the law, to require companies to provide certain information clearly to customers about their subscription services.

Timeline

1 Mar 2016	Petition opened for signatures
17 Mar 2016	Rejected by the Petitions Committee

Key facts

Signatures 18

Status Rejected

Rejected 17 Mar 2016

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