Petition · past parliament
Make BT (British Telecom) provide a professional service to their Customers
Rejected
17 signatures
What the petition asks
I have personally been waiting for over 9 months now for BT to provide me with a landline and broadband service. For the past 9 months, they have constantly lied on every communication.
I have lodged the complaint with the Ombudsman service, who have done nothing to help.
I have lodged the complaint with the Ombudsman service, who have done nothing to help.
Why it was rejected
It asked for something that is not the responsibility of the UK Government or Parliament.
This isn't something that the UK Government or Parliament could do. BT is not a public body.
You can find out about complaining about BT here:
http://bt.custhelp.com/app/answers/detail/a_id/10789/~/how-do-i-make-a-complaint-to-bt%3F
You can find out about complaining about BT here:
http://bt.custhelp.com/app/answers/detail/a_id/10789/~/how-do-i-make-a-complaint-to-bt%3F
Timeline
| 8 Apr 2016 | Petition opened for signatures |
| 11 Apr 2016 | Rejected by the Petitions Committee |
Key facts
Signatures
17
Status
Rejected
Rejected
11 Apr 2016
Follow this petition
Sign in to get an email when the government responds, a debate is scheduled or held, or the petition closes.
Source: the official petition page. Last checked 15 Jul 2026.