Petition · past parliament

Change to (CCRs) Regulations 2013 to an prevent online fraud

Closed 38 signatures

What the petition asks

There is loop hole being exploited by a small number of online buyers, where if the seller cannot prove delivery (ie sent WITHOUT ONLINE TRACKING) the buyer claims non-delivery getting money back and the goods (theft). This is costing traders a small fortune in claims.
What I propose is if the seller offers a tracking service and the buyer declines that service, then the risk should pass from the seller to the buyer (PROVIDING THE SELLER CAN PROVE DISPATCH. ie Royal Mail Certificate of posting) and no claims will be accepted for non-delivery. This will make no difference for goods damaged in transit claims.

Timeline

19 Apr 2016 Petition opened for signatures
19 Oct 2016 Closed to new signatures

Key facts

Signatures 38
Status Closed
Opened 19 Apr 2016
Closed 19 Oct 2016

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Source: the official petition page. Last checked 15 Jul 2026.