Let 02 customers with continuous poor service leave their contracts without fees

Rejected 13 signatures

What the petition asks

Lymington Town in Hampshire and surrounding areas are experiencing vast problems with their O2 signal causing huge disruptions and inconvenience.
O2 keep insisting the problem is being dealt with however still charging huge bills and not allowing customers to leave without paying the full contract.

Huge on- going debates are taking place online and on Facebook along with group discussions and newspaper articles yet no resolution.
Customers are left feeling angry and frustrated as many only began their new contracts just before the problems started and 02 want an average of £800 to leave.
Seems this is occurring in other areas too and 02 are not doing anything quick to resolve the issues.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

This is not something that the UK Government and Parliament can help with.

You may be able to get advice from Ofcom, the independent regulator for the UK communications industries, about how to complain about this issue:

http://consumers.ofcom.org.uk/complain/phone-and-broadband-complaints/

Timeline

23 May 2016	Petition opened for signatures
25 May 2016	Rejected by the Petitions Committee

Key facts

Signatures 13

Status Rejected

Rejected 25 May 2016

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