Petition · past parliament

Create an impartial ombudsman to put PIP mandatory service levels in place

Closed 165 signatures

What the petition asks

The DWP want to cut costs, but the costs are rising due to disabled people having to have claim reviewed and then appealed. A high number of cases are overturned at appeal meaning PIP is paid plus the administration of reviewing a case which should have been awarded in the first place.
pip sucess rate new claimants 47%
pip sucess rate DLA to PIP migrations 74%
pip sucess rate average overall 60.5 % (before tribunals)
pip failure rate 39.5%
65% of claimants will go to tribunal

The ombudsman should be able to put statutory service levels in place to protect disabled people and the DWP against failures of quality made by 3rd party contractors such as atos and capita

Timeline

16 Sep 2016 Petition opened for signatures
16 Mar 2017 Closed to new signatures

Key facts

Signatures 165
Status Closed
Opened 16 Sep 2016
Closed 16 Mar 2017

Follow this petition

Sign in to get an email when the government responds, a debate is scheduled or held, or the petition closes.

Source: the official petition page. Last checked 15 Jul 2026.