Petition · past parliament
Create an impartial ombudsman to put PIP mandatory service levels in place
Closed
165 signatures
What the petition asks
The DWP want to cut costs, but the costs are rising due to disabled people having to have claim reviewed and then appealed. A high number of cases are overturned at appeal meaning PIP is paid plus the administration of reviewing a case which should have been awarded in the first place.
pip sucess rate new claimants 47%
pip sucess rate DLA to PIP migrations 74%
pip sucess rate average overall 60.5 % (before tribunals)
pip failure rate 39.5%
65% of claimants will go to tribunal
The ombudsman should be able to put statutory service levels in place to protect disabled people and the DWP against failures of quality made by 3rd party contractors such as atos and capita
pip sucess rate DLA to PIP migrations 74%
pip sucess rate average overall 60.5 % (before tribunals)
pip failure rate 39.5%
65% of claimants will go to tribunal
The ombudsman should be able to put statutory service levels in place to protect disabled people and the DWP against failures of quality made by 3rd party contractors such as atos and capita
Timeline
| 16 Sep 2016 | Petition opened for signatures |
| 16 Mar 2017 | Closed to new signatures |
Key facts
Signatures
165
Status
Closed
Opened
16 Sep 2016
Closed
16 Mar 2017
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Source: the official petition page. Last checked 15 Jul 2026.