Refund Railway train fare if the journey is delayed for more than 15 minutes.

Rejected 16 signatures

What the petition asks

As a lot of journeys consist of connecting trains, one train getting delayed or cancelled impacts the whole journey as you are more likely to miss the next one.

I frequently travel between Hackbridge, Farringdon and Balham train stations for work in London. The trains between these stations are late very frequently. This creates a crowd of impatient waiters and it becomes very hard to find a space to stand let alone to sit, especially in peak times. 30 minutes refund cap is not affordable for a professional person, who has to bear up to four trains getting delayed or cancelled in a single day.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise.

Although the UK Government and Parliament do not directly refund the price of train tickets, the Government can define the rules by which train operating companies refund rail fares. You could start a new petition calling on the Government to require holders of rail franchises to refund train fares if the journey is delayed for more than 15 minutes.

Timeline

28 Nov 2016	Petition opened for signatures
5 Dec 2016	Rejected by the Petitions Committee

Key facts

Signatures 16

Status Rejected

Rejected 5 Dec 2016

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