Automatically refund all Oyster users effected by the Southern Rail disruption.

Rejected 19 signatures

What the petition asks

Oyster users need to manually apply for refunds on each train journey. Given the scale and scope of disruption this is unrealistic and unnecessarily time consuming when TFL hold sufficient information to apply refunds automatically. Season ticket holders received refunds, Oyster users should too.

Southern Rail's prolonged disruption from strikes, cancellations and delays have resulted in season ticket holders receiving blanket refunds. This is good and goes someway in recognising the impact this has on commuters lives. Affected Oyster users should receive automatic refunds too.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

We can't accept your petition because the issue you raise is not the responsibility of the Government or Parliament. TfL is accountable to the London Assembly.

The London Assembly has its own petitions process. You can find out more about how to petition the London Assembly here:

https://www.london.gov.uk/mayor-assembly/london-assembly/take-part/petitions

Timeline

8 Dec 2016	Petition opened for signatures
15 Dec 2016	Rejected by the Petitions Committee

Key facts

Signatures 19

Status Rejected

Rejected 15 Dec 2016

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