Create an independent ombudsman for complaints against parcel companies.

Closed 44 signatures

What the petition asks

Users of companies such as Hermes regularly suffer lost parcels, parcels left out in the open, thrown over walls, in bins, squashed through letterboxes etc. These companies provide totally inadequate compensation, often refusing to accept responsibility, investigate or compensate.

Some examples of common practise by these companies:
https://www.thesun.co.uk/news/2206718/hermes-delivery-driver-pictured-with-so-many-parcels-crammed-into-his-car-that-it-was-impossible-to-see-out-of-the-passenger-window/

http://www.independent.co.uk/news/weird-news/9-times-delivery-drivers-drove-customers-to-despair-a6745546.html

A litany of complaints by frustrated users with no avenue to turn to:
https://www.facebook.com/groups/490161297788303/

Timeline

30 Dec 2016	Petition opened for signatures
2 May 2017	Closed to new signatures

Key facts

Signatures 44

Status Closed

Opened 30 Dec 2016

Closed 2 May 2017

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