Petition · past parliament

Commission an urgent evaluation of the NHS 111 service.

Closed 177 signatures

What the petition asks

Research strongly suggests that:
1) Non-clinicians using computer software to manage calls to NHS111 may compromise patient safety.
2) Computer software used by NHS111 may lead to too many people being referred across to the 999 service with a consequent ambulance call out and attendance at A&E.
NHS England plan an ‘Integrated Urgent Care Clinical Assessment Service’ by March 2019. Without in-depth evaluation of NHS 111 the new service will offer little improvement to patients.

We want the Government to commission an independent body to evaluate NHS111 including analysis of calls and decision support software. Evidence and methods for such an evaluation are here:
http://www.sciencedirect.com/science/article/pii/S0277953614008107 http://bmjopen.bmj.com/content/3/11/e003451.short

Timeline

10 Oct 2017 Petition opened for signatures
10 Apr 2018 Closed to new signatures

Key facts

Signatures 177
Status Closed
Opened 10 Oct 2017
Closed 10 Apr 2018

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Source: the official petition page. Last checked 15 Jul 2026.