Petition · past parliament
Make Greater Anglia refund customers for their poor service this year
Rejected
21 signatures
What the petition asks
Greater Anglia are the worst run train company in the UK. They are constantly delayed and have issues every day.
They are one of the most expensive and do not provide any sort of service.
To add they refuse to refund customers for late running unless it’s over 30 minutes.
They ruin livelihoods.
They are one of the most expensive and do not provide any sort of service.
To add they refuse to refund customers for late running unless it’s over 30 minutes.
They ruin livelihoods.
Check their twitter page ...
They receive over 100,000 complaints a month via twitter.
Various statistics will prove their terrible services.
They receive over 100,000 complaints a month via twitter.
Various statistics will prove their terrible services.
Why it was rejected
It asked for something that is not the responsibility of the UK Government or Parliament.
This is an operation decision for Greater Anglia, not for the Government or Parliament.
You could start a new petition asking the Government to amend the franchise agreement to require refunds to passengers if a train is delayed by 15 minutes or more, if that's what you want to happen.
You could start a new petition asking the Government to amend the franchise agreement to require refunds to passengers if a train is delayed by 15 minutes or more, if that's what you want to happen.
Timeline
| 10 Nov 2017 | Petition opened for signatures |
| 16 Nov 2017 | Rejected by the Petitions Committee |
Key facts
Signatures
21
Status
Rejected
Rejected
16 Nov 2017
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Source: the official petition page. Last checked 15 Jul 2026.