Petition · past parliament

Someone needs to look into Utilita Energy and the way they handle cases.

Rejected 20 signatures

What the petition asks

Many people are shouting from the rooftops in anger and I myself am included, most single parents know its that time of year where money does not stretch and the warm home discount scheme is heavily relied upon. Do you feed the family or heat the house ???
But to most peoples horror they are not entitled to it this year even though they received it last year. After making further enquires many members of Utilita were told it was due to the government changing the criteria or that they had to contact DWP for further paperwork. Checking with my last supplier I still would be entitled to the warm home discount scheme if I was with them, others I have spoken to have done the same checks
Please help me spread this far and wide to get this looked into.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

You can find out how to make a complaint about your energy company here:

https://www.ombudsman-services.org/sectors/energy

Timeline

17 Nov 2017 Petition opened for signatures
22 Nov 2017 Rejected by the Petitions Committee

Key facts

Signatures 20
Status Rejected
Rejected 22 Nov 2017

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Source: the official petition page. Last checked 15 Jul 2026.