Get the transport secretary to review the C2C rail contract.

Closed 756 signatures

What the petition asks

Since Trentalia took over the C2C contract the service has become so bad it is directly affecting customers lives. Frequent train malfunctions, delays and staff on the social media channels lying to the customers about being able to claim delay repay are rendering the service unusable.

Some of the things C2C customers have suffered from of late include:

- Being ejected at stations like Barking or Upminster with no explanation.
- Being lied to that delay repay covers your total journey when the online system ONLY takes into account train time.
- Broken trains on a regular basis.
- Cancelled trains on a regular basis.
- Shortened trains every day since last summer.
- Delays on a weekly basis that do not 'qualify' for a refund.

Timeline

22 Mar 2018	Petition opened for signatures
22 Sep 2018	Closed to new signatures

Key facts

Signatures 756

Status Closed

Opened 22 Mar 2018

Closed 22 Sep 2018

Follow this petition