New law so that mobile suppliers cannot change the terms of contracts

Closed 31 signatures

What the petition asks

I believe contracts should be honoured. As a consumer I do not have the right to change the terms of the contract after a purchase. I want a new law to state that mobile phone companies cannot change the terms of a contract without the consent of the other party to the contract.

In March, I renewed my SIM-only contract because it offered free roaming in Turkey at no additional cost. Within a few weeks they contacted me to say that free roaming in Turkey is no longer included in my contract and would cost £6 a day to use my phone there. My wife also took out a contract a couple of weeks after me with the same belief that we could use our phones in Turkey for no fee.

Timeline

23 Apr 2018	Petition opened for signatures
23 Oct 2018	Closed to new signatures

Key facts

Signatures 31

Status Closed

Opened 23 Apr 2018

Closed 23 Oct 2018

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