Petition · past parliament
Change the rules for the housing element part of universal credit.
Closed
281 signatures
What the petition asks
I am a social landlord who is being affected by the poorly thought out rules for the housing element part of universal credit.
The system was fine under the local councils but so far Universal credit has cost me over 30 weeks in unpaid rent.
Problems for over a year plus now not acceptable!
The system was fine under the local councils but so far Universal credit has cost me over 30 weeks in unpaid rent.
Problems for over a year plus now not acceptable!
Rules that need to be changed ASAP:
1/ Only one office to contact - every time you call you get through to a different centre.
There is no hierarchy chain so you don't get far and there is no accountability.
2/ Speed up call waiting times - 20-30 minutes is too much.
3/ Allow landlords to have the option of being paid directly as standard if they require it.
4/ One journal entry giving landlord permission to access information rather then new journal every time as we don't always live close by.
1/ Only one office to contact - every time you call you get through to a different centre.
There is no hierarchy chain so you don't get far and there is no accountability.
2/ Speed up call waiting times - 20-30 minutes is too much.
3/ Allow landlords to have the option of being paid directly as standard if they require it.
4/ One journal entry giving landlord permission to access information rather then new journal every time as we don't always live close by.
Timeline
| 18 Apr 2018 | Petition opened for signatures |
| 18 Oct 2018 | Closed to new signatures |
Key facts
Signatures
281
Status
Closed
Opened
18 Apr 2018
Closed
18 Oct 2018
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Source: the official petition page. Last checked 15 Jul 2026.