Make Outfox The Market compensate all its customers for ignoring their queries

Rejected 21 signatures

What the petition asks

Outfox the Market was supposed to be an energy supplier offering good prices and conducting itself with honesty.
Since 2018 this company has resorted to increasing it's prices 3 times this year.
When customers try to contact them they are ignored. They block you leaving them and cause undue stress

OUTFOX THE MARKET has increased its prices for the 3rd time this year. They ignore all emails, if you're lucky to get a response, it's a generic email, phone line is out of order or constantly engaged. And their chat service is always down. It also resorts to blocking you leaving to join a new supplier.
It even refuses to refund £100's worth of credit

I ask this company to compensate it's customers for all the undue stress it has caused them! For their time spent on phone calls and emails.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. Outfox The Market is a private company and the UK Government and Parliament are not responsible for their decisions.

Timeline

7 Dec 2018	Petition opened for signatures
12 Dec 2018	Rejected by the Petitions Committee

Key facts

Signatures 21

Status Rejected

Rejected 12 Dec 2018

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