Petition · past parliament

Change DWP unfair advantage over claimant.

Rejected 11 signatures

What the petition asks

Mandatory Reconsideration process, & Tribunal appeal process in particular giving unfair advantage to department over claimant.

Specifically: decisions by DWP can take 2 weeks to arrive ; (leaves claimant 2 weeks to respond) no record of when decision actually arrives at the claimants address.
DWP does not confirm receipt of Mandatory Reconsideration request at post handling site (lack of capacity to know if claim was filed even when sent using recorded post)
DWP does not acknowledge receipts of complaints; enabling them to ignore written complaints.
DWP has no deadline to respond by to Mandatory Reconsideration(claimant has 1 month)
DWP has no deadline to respond by to Appeal(claimant has 1 month)

Why it was rejected

It was not clear what the petition asked the UK Government or Parliament to do.

We understand you are concerned about the time taken to process mandatory reconsideration requests but we are not sure what action you would like the UK Government or Parliament to take.

You could start a new petition asking for extra time to compete the process if that is something you would like to see happen.

Timeline

28 Jan 2019 Petition opened for signatures
8 Feb 2019 Rejected by the Petitions Committee

Key facts

Signatures 11
Status Rejected
Rejected 8 Feb 2019

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Source: the official petition page. Last checked 15 Jul 2026.