Petition · past parliament
Ban utility companies from charging a fee for customers to receive paper bills
Closed
136 signatures
What the petition asks
Around 4.5 million UK adults did not use the internet in 2018.
Most utility companies are now charging an additional fee, currently uncapped, for customers who wish to receive paper bills. This is simply not fair on those who do not have access to the internet.
Most utility companies are now charging an additional fee, currently uncapped, for customers who wish to receive paper bills. This is simply not fair on those who do not have access to the internet.
Companies, including BT, are now charging as much as £3 per paper bill that their customers receive. This is an outrageous fee for utility giants to charge and it is customers who have to bear the brunt.
At present, there is no cap on how much these companies can charge for paper bills. A ban would prevent utility companies from charging this fee.
References
1 - https://www.thisismoney.co.uk/money/news/article-6748633/The-paper-bill-rip-Telecoms-giants-charging-36-year-posted-statements.html
At present, there is no cap on how much these companies can charge for paper bills. A ban would prevent utility companies from charging this fee.
References
1 - https://www.thisismoney.co.uk/money/news/article-6748633/The-paper-bill-rip-Telecoms-giants-charging-36-year-posted-statements.html
Timeline
| 11 Mar 2019 | Petition opened for signatures |
| 11 Sep 2019 | Closed to new signatures |
Key facts
Signatures
136
Status
Closed
Opened
11 Mar 2019
Closed
11 Sep 2019
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Source: the official petition page. Last checked 15 Jul 2026.