Independent body to investigate Academies' handling of complaints

Closed 367 signatures

What the petition asks

Academies at present when investigating complaints are only obliged to adhere to their own complaint policy, regardless of the outcome & a parent can only escalate to DFE and would only be eligible if the complainant can evidence that the complaints process has not been followed by the academy.

In my experience & fellow parents, complaints re Special Educational Needs & lack of compliance with statutory regulations (non EHCP) are more likely to be unsubstantiated/not upheld. This is causing distress, distrust and dissatisfaction, and having a detrimental effect on children.

We want
A new body, independent of DFE, to which complaints that parents believe have not been dealt with fairly or in accordance with guidance can be escalated for investigation.

Update the latest Governance handbook March 2019

Timeline

25 Sep 2019	Petition opened for signatures
6 Nov 2019	Closed to new signatures

Key facts

Signatures 367

Status Closed

Opened 25 Sep 2019

Closed 6 Nov 2019

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