Petition · past parliament

Introduce Automatic Delay Repay for TfL journeys.

Rejected 14 signatures

What the petition asks

TfL should provide automatic refunds for passengers who are entitled to compensation for a delay on the London Underground.

Many Train Operating Companies in the UK offer automatic compensation for delays, commonly known as 'Automatic Delay Repay'.
TfL can use their records of journey information (from Oyster card/Contactless Payments), together with recorded delays to calculate which passengers are owed money and how much.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

This would be a decision for Transport for London, which is accountable to the London Assembly, rather than the UK Government or Parliament.

The London Assembly has its own e-petitions system. You can find out more here:

https://www.london.gov.uk/about-us/london-assembly/petitions

Timeline

20 Sep 2019 Petition opened for signatures
26 Sep 2019 Rejected by the Petitions Committee

Key facts

Signatures 14
Status Rejected
Rejected 26 Sep 2019

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Source: the official petition page. Last checked 15 Jul 2026.