Petition · past parliament

Review the whole Child Maintenance System as this service clearly doesn’t work.

Closed 30 signatures

What the petition asks

My frustrations with the CMS service, and how there are thousands who have received the same appalling service.
Nearly 7 months later with no progress and common with many parents.
An inconsistent and a dis-jointed service which accumulates in disparity of facts .
Review and change.
Different case workers every week with no consistency .
Call backs never returned.
Three complaints and one involving my local MP.
7 months with no progress.
Untrained staff.
Disparity with information.
Being told if I didn’t like the service then don’t use it.
Admittance from one worker that they did not know what to say as it was not their usual section .
Stressful causing anxiety.
parents who are going through the same problems.
Portal not working .
Letters receive months later.

Timeline

26 Sep 2019 Petition opened for signatures
6 Nov 2019 Closed to new signatures

Key facts

Signatures 30
Status Closed
Opened 26 Sep 2019
Closed 6 Nov 2019

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Source: the official petition page. Last checked 15 Jul 2026.