Petition · past parliament

Refund merchant service charges on refunded transactions.

Rejected 13 signatures

What the petition asks

Petition card issuers to refund merchant service charges when refunds are processed for cancelled holidays or other services and products.
With thousands of card refunds being processed in the travel industry (and other sectors) due to the Corona Virus, agents and operators are losing large amounts of money as they are charged for the original transaction and then charged again to process a refund. We are asking that any charges are refunded to the merchant in this instance.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

The Government is not responsible for Merchant Service Charges, these are set by banks,

You could start a petition asking the Government to encourage banks to waive these charges for refunds relating to coronavirus, or to set up a fund to reimburse companies that lose money to these charges as a result of the coronavirus outbreak.

Timeline

12 Mar 2020 Petition opened for signatures
19 Mar 2020 Rejected by the Petitions Committee

Key facts

Signatures 13
Status Rejected
Rejected 19 Mar 2020

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Source: the official petition page. Last checked 15 Jul 2026.