Petition · past parliament · Department for Transport

Encourage train companies to refund unused pre-booked train tickets

Closed 34 signatures

What the petition asks

The Government should encourage train operating companies to provide refunds for all pre-booked but unused tickets during the Covid-19 crisis, regardless of ticket category (eg the normally non-refundable Advance tickets).
The advice to reduce unnecessary travel & cancellation of many events means that many people will not use their train tickets. Many categories of pre-booked tickets, eg "Advance" tickets are not normally refundable & only a partial refund is available if you are able to re-book for a later date.

Some people with such tickets might choose to travel just so as not to lose the money. In the interests of discouraging people from unnecessary train travel, full refunds should be provided.

Timeline

20 Mar 2020 Petition opened for signatures
20 Sep 2020 Closed to new signatures

Key facts

Signatures 34
Status Closed
Department Department for Transport
Opened 20 Mar 2020
Closed 20 Sep 2020

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Source: the official petition page. Last checked 15 Jul 2026.