Petition · past parliament

Make 111 a number which a telephone operator must legally provide

Rejected 18 signatures

What the petition asks

In light of recent events it would appear that some telephone provides do not provide access to the 111 service. This is currently the number we're being advised to contact regarding Corona virus.

Therefore I think 111 should be made a legal requirement within the UK like 999
I want everyone within the UK to have full access to vital non emergency numbers. As the 111 service has not been deemed a legal requirement some service providers like sipgate do not support it at all.

There's currently no published regional alternative for 111 and given the recent events it is going to be essential that people have access to it.

Why it was rejected

It was not clear what the petition asked the UK Government or Parliament to do.

Petitions need to call on the Government or Parliament to take a specific action.

We're not sure exactly what you'd like the Government or Parliament to do. Calls to 111 are already free of charge. Sipgate says on its website that you can contact 111 from its services:

https://teamhelp.sipgate.co.uk/hc/en-gb/articles/115000447945-Are-there-numbers-that-can-t-be-called-from-sipgate

You could start a new petition explaining clearly what you would like the Government or Parliament to do.

Timeline

14 Mar 2020 Petition opened for signatures
24 Mar 2020 Rejected by the Petitions Committee

Key facts

Signatures 18
Status Rejected
Rejected 24 Mar 2020

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Source: the official petition page. Last checked 15 Jul 2026.