Petition · past parliament

The Government need to protect consumers affected by Coronavirus restrictions.

Rejected 21 signatures

What the petition asks

The Government/Parliament need to empower and protect consumers who have been negatively impacted by the coronavirus. If a consumer cannot travel due to the social distancing instruction from the government, and the general threat to their own safety and others, they should not be penalised for it.
Given the instructions on social distancing are that of the Government’s, they should support the consumer and entitle them to full refunds if their travel obligations are cancelled (due to coronavirus restrictions I.e. avoiding non-essential travel). It is extremely unethical that consumers are not protected by their own government, during exceptional circumstances such as a pandemic. Protect the consumer and give them the right to refunded travel fees.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

Individual airlines and travel companies are responsible for setting policies and making decisions about refunds.

If you want the Government to create a fund to reimburse people who have lost money because of travel cancellations due to coronavirus, you may wish to sign this petition:
Create a fund to reimburse money lost due to covid-19 travel cancellations


You can find out more about coronavirus and how you can protect yourself and others here:

www.gov.uk/coronavirus

https://www.nhs.uk/conditions/coronavirus-covid-19/

You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

Timeline

19 Mar 2020 Petition opened for signatures
8 Apr 2020 Rejected by the Petitions Committee

Key facts

Signatures 21
Status Rejected
Rejected 8 Apr 2020

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Source: the official petition page. Last checked 15 Jul 2026.