Petition · past parliament

Force British Airways to refund all flights due to COVID19 rather than vouchers.

Rejected 20 signatures

What the petition asks

I want those with more power to force BA to refund all flights that were cancelled due to COVID19 and want the refund rather than a voucher.
This is because, when you go to manage flight and find out it's cancelled, you go to hit the cancel and refund button. However, when you do this, it takes you to a voucher form rather than a refund form. If you hadn't noticed like me then you now aren't having a refund but instead a voucher which is not what you wanted at all. This is a scummy dirty act from what should be a professional company that has exploited those in such a vulnerable situation.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

Arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents, not the Government or Parliament.

We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: Create a fund to reimburse money lost due to covid-19 travel cancellations

You can find out more about coronavirus and how you can protect yourself and others here:

NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/
UK Government website: https://www.gov.uk/coronavirus

You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

Timeline

25 Mar 2020 Petition opened for signatures
31 Mar 2020 Rejected by the Petitions Committee

Key facts

Signatures 20
Status Rejected
Rejected 31 Mar 2020

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Source: the official petition page. Last checked 15 Jul 2026.