Petition · past parliament

Reserve home deliveries from major supermarkets for vulnerable groups.

Rejected 21 signatures

What the petition asks

Require supermarkets to ask people to confirm that they are in a vulnerable group in the same way people have to confirm they are over 18. Put out public messages saying that people should only use delivery and click and collect if they are in a vulnerable group.
People in vulnerable groups are at increased risk, may not be able to queue and may not be getting enough help from their communities. It is necessary to prioritise during the coronavirus crisis.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

The arrangements for online supermarket services are a matter for individual retailers, not the Government or Parliament. A number of retailers have announced plans to prioritise elderly or vulnerable customers. You should contact your preferred supermarket to find out if they have put such arrangements in place.

The Government has made certain changes to enable supermarkets to work together during the coronavirus outbreak, particularly to serve customers who are elderly, ill or vulnerable: https://www.gov.uk/government/news/supermarkets-to-join-forces-to-feed-the-nation

We have published a petition calling on the Government to encourage retailers to prioritise those over 70 shopping online for essentials, which you might like to sign: Encourage retailers to prioritise those over 70 shopping online for essentials

We have also published a petition calling on the Government to issue care packages to the elderly and vulnerable, which you might like to sign: UK Government: issue care packages to the elderly and vulnerable

You can find out more about coronavirus and how you can protect yourself and others here:

www.gov.uk/coronavirus
https://www.nhs.uk/conditions/coronavirus-covid-19/

The Government has also created an online service to help you out what you can do if you’re struggling because of coronavirus: https://www.gov.uk/find-coronavirus-support

You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

You can read impartial analysis of the Government response to coronavirus and policy developments here: https://commonslibrary.parliament.uk/coronavirus/

You may also be interested to know that because of the large number of petitions that have been started in relation to coronavirus, the Petitions Committee has been questioning the Government about its response to the coronavirus outbreak.

Find out more and watch the Committee put questions suggested by petitioners to Government Ministers and the Deputy Chief Medical Officer: https://committees.parliament.uk/committee/326/petitions-committee/news/145767/committee-question-deputy-chief-medical-officer-and-ministers-on-coronavirus-response/

Read letters asking further questions of Government Ministers: https://committees.parliament.uk/committee/326/petitions-committee/publications/3/correspondence/

Timeline

27 Mar 2020 Petition opened for signatures
12 May 2020 Rejected by the Petitions Committee

Key facts

Signatures 21
Status Rejected
Rejected 12 May 2020

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Source: the official petition page. Last checked 15 Jul 2026.