Petition · past parliament

Force EasyJet to refund customers for cancelled flights

Rejected 21 signatures

What the petition asks

EasyJet have removed the option to get a refund for cancelled flights during the pandemic leaving thousands of people out of pocket so that they can maintain a profit margin. We want government to intervene and force EasyJet and other airlines to fulfil their legal obligation to refund us.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

Airlines are required to offer the choice of a refund or alternative flight in the event a flight is cancelled. You can find more information on the CAA's website: https://www.caa.co.uk/Passengers/Resolving-travel-problems/Delays-cancellations/Your-rights/Your-rights-when-you-fly/

The arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents, not the Government or Parliament.

We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: Create a fund to reimburse money lost due to covid-19 travel cancellations

You can find out more about coronavirus and how you can protect yourself and others here:

NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/
UK Government website: https://www.gov.uk/coronavirus

You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

Timeline

28 Mar 2020 Petition opened for signatures
31 Mar 2020 Rejected by the Petitions Committee

Key facts

Signatures 21
Status Rejected
Rejected 31 Mar 2020

Follow this petition

Sign in to get an email when the government responds, a debate is scheduled or held, or the petition closes.

Source: the official petition page. Last checked 15 Jul 2026.