Petition · past parliament

I would like a refund, not a flight voucher or credit. (Corona Cancellations)

Rejected 21 signatures

What the petition asks

Thousands of flights have been cancelled as fleets are grounded and the process of reimbursing people is almost impossible. I do not want to rebook my flight as it is not possible and it does not fit my current schedule at this current time.
AirAsia and Jetstar promise to refund me twice last week and they have not. There are literally hundreds of thousands of people in a similar situation. Many airlines are encouraging and in fact only giving the option for the people to take vouchers, instead of refunds.
We want our right of a refund
If your flight is cancelled, you are entitled to a full refund to the original form of payment within seven days.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

Arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents, not the Government or Parliament.

We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: Create a fund to reimburse money lost due to covid-19 travel cancellations

You can find out more about coronavirus and how you can protect yourself and others here:

www.gov.uk/coronavirus

https://www.nhs.uk/conditions/coronavirus-covid-19/

The Government has also created an online service to help you out what you can do if you’re struggling because of coronavirus: https://www.gov.uk/find-coronavirus-support

You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

Timeline

2 Apr 2020 Petition opened for signatures
28 May 2020 Rejected by the Petitions Committee

Key facts

Signatures 21
Status Rejected
Rejected 28 May 2020

Follow this petition

Sign in to get an email when the government responds, a debate is scheduled or held, or the petition closes.

Source: the official petition page. Last checked 15 Jul 2026.