Petition · past parliament

Allow full refunds on holidays instead of vouchers

Rejected 18 signatures

What the petition asks

Ask holiday companies to give full cash refunds
Is these horrible time's people are out of work and had to use savings to get by. Holiday companies should be offering cash refunds so people can use that money for essential living

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

Arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents, not the Government or Parliament.

We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: Create a fund to reimburse money lost due to covid-19 travel cancellations

Passengers whose flights are cancelled are already entitled to a refund. In the first instance passengers should contact their airline directly. If you are not happy with your airline's response, you can escalate this to an alternative dispute resolution body or the CAA.

You can find details of your rights when you fly on the Civil Aviation Authority's website here: https://www.caa.co.uk/Passengers/Resolving-travel-problems/Delays-cancellations/Your-rights/Your-rights-when-you-fly/

You can find out more about coronavirus and how you can protect yourself and others here:

www.gov.uk/coronavirus

https://www.nhs.uk/conditions/coronavirus-covid-19/

The Government has also created an online service to help you out what you can do if you’re struggling because of coronavirus: https://www.gov.uk/find-coronavirus-support

You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

Timeline

20 Apr 2020 Petition opened for signatures
29 Jun 2020 Rejected by the Petitions Committee

Key facts

Signatures 18
Status Rejected
Rejected 29 Jun 2020

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Source: the official petition page. Last checked 15 Jul 2026.