Petition · past parliament
Require & Remind Retail Stores to make CLEAR Reasonable Adjustments during COVID
Rejected
13 signatures
What the petition asks
Require ALL Retail Stores in UK to honour the right to 'Reasonable Adjustments' in coherence with the 'Equality Act 2010' by allowing 'Priority' to those who present with a physical or invisible disability and provide 'Government Proof' and make adjustments to queuing on entry due to disability.
Many vulnerable and disabled people are currently unable to access essentials without enduring 'temporary measures' which are potentially extremely detrimental to their physical health and mental wellbeing.
Disabled people are being turned away from stores when they ask for 'Reasonable Adjustments' and verbally BANNED.
Supermarket Stores are making reasonable adjustments only at specific 'unsociable hours' which is inconvenient, limiting and wholly inaccessible putting them at a disadvantage.
Disabled people are being turned away from stores when they ask for 'Reasonable Adjustments' and verbally BANNED.
Supermarket Stores are making reasonable adjustments only at specific 'unsociable hours' which is inconvenient, limiting and wholly inaccessible putting them at a disadvantage.
Why it was rejected
It asked for something that is not the responsibility of the UK Government or Parliament.
The Government passed the Equality Act, which requires service providers to make reasonable adjustments in respect of disabled people, but is not responsible for enforcing these rights. It is up to individual businesses to ensure they act in accordance with the law, and for individuals who feel reasonable adjustments have not been made to take action about this.
The Equality and Human Rights Commission has published advice on disability discrimination and your rights under the Equality Act: https://www.equalityhumanrights.com/en/advice-and-guidance/disability-discrimination
Citizens Advice has produced some guidance on taking legal action about discrimination: https://www.citizensadvice.org.uk/law-and-courts/discrimination/taking-action-about-discrimination/taking-legal-action-about-discrimination
You can find out more about coronavirus and how you can protect yourself and others here:
www.gov.uk/coronavirus
https://www.nhs.uk/conditions/coronavirus-covid-19/
The Government has also created an online service to help you find out what you can do if you’re struggling because of coronavirus: https://www.gov.uk/find-coronavirus-support
You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips
You can read impartial analysis of the Government response to coronavirus and policy developments here: https://commonslibrary.parliament.uk/coronavirus/
You may also be interested to know that because of the large number of petitions that have been started in relation to coronavirus, the Petitions Committee has been questioning the Government about its response to the coronavirus outbreak.
Find out more: https://committees.parliament.uk/work/192/the-governments-response-to-coronavirus/
The Equality and Human Rights Commission has published advice on disability discrimination and your rights under the Equality Act: https://www.equalityhumanrights.com/en/advice-and-guidance/disability-discrimination
Citizens Advice has produced some guidance on taking legal action about discrimination: https://www.citizensadvice.org.uk/law-and-courts/discrimination/taking-action-about-discrimination/taking-legal-action-about-discrimination
You can find out more about coronavirus and how you can protect yourself and others here:
www.gov.uk/coronavirus
https://www.nhs.uk/conditions/coronavirus-covid-19/
The Government has also created an online service to help you find out what you can do if you’re struggling because of coronavirus: https://www.gov.uk/find-coronavirus-support
You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips
You can read impartial analysis of the Government response to coronavirus and policy developments here: https://commonslibrary.parliament.uk/coronavirus/
You may also be interested to know that because of the large number of petitions that have been started in relation to coronavirus, the Petitions Committee has been questioning the Government about its response to the coronavirus outbreak.
Find out more: https://committees.parliament.uk/work/192/the-governments-response-to-coronavirus/
Timeline
| 23 Apr 2020 | Petition opened for signatures |
| 3 Jul 2020 | Rejected by the Petitions Committee |
Key facts
Signatures
13
Status
Rejected
Rejected
3 Jul 2020
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Source: the official petition page. Last checked 15 Jul 2026.