Petition · past parliament

Unreliable and slow broadband - aluminium

Rejected 13 signatures

What the petition asks

BT are aware of the issue (ongoing complaints from most households for 15-20 years). BT are refusing to upgrade the aluminium line to fibre due to the amount of work.. the box is also over 2k away.
Lockdown - Flaky internet service supplied via aluminium/copper. Most households are getting continuous and intermittent service failures along with slow broadband speed (5mbps or less, the majority of the time). Children who are home schooling are struggling to complete lessons and homework, the elderly and vulnerable (who are self isolating) cannot make or receive video calls and/or do their online shopping, banking and paperwork). People working from home are unable to complete video calls or log onto the network to download their email to keep working.

Why it was rejected

It was not clear what the petition asked the UK Government or Parliament to do.

Petitions need to call on the Government or Parliament to take a specific action.

We're not sure exactly what you'd like the Government or Parliament to do.

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Timeline

14 May 2020 Petition opened for signatures
23 Jul 2020 Rejected by the Petitions Committee

Key facts

Signatures 13
Status Rejected
Rejected 23 Jul 2020

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Source: the official petition page. Last checked 15 Jul 2026.