Petition · past parliament

Stop holiday providers taking payments for holidays happening May-December 2020

Rejected 21 signatures

What the petition asks

I would like the Government to get holiday providers such as Love Holidays to stop taking customers money when the FCO is advising against all unessential travel for the foreseeable.
Because I am a graduate, I have now got no job opportunities lined up as companies are now no longer recruiting due to COVID-19, and I am expected to pay for a holiday in less than a month that will not be happening. I am going to end up in serious financial difficulty because they are taking 2 months+ to refund everyone, or only allowing people to have credit notes. Please understand people are scared in this uncertain time and do not want to be paying a company they no longer trust.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

Arrangements for refunding, changing or rebooking travel are a civil matter between individual travellers and holiday operators, not the Government or Parliament.

We have published the following petitions, which you might like to sign:

Require travel companies & airlines to pay compensation if no refund in 14 days: Require travel companies & airlines to pay compensation if no refund in 14 days

Create a fund to reimburse money lost due to covid-19 travel cancellations: Create a fund to reimburse money lost due to covid-19 travel cancellations

You can find out more about coronavirus and how you can protect yourself and others here:
www.gov.uk/coronavirus
https://www.nhs.uk/conditions/coronavirus-covid-19/

The Government has also created an online service to help you out what you can do if you’re struggling because of coronavirus: https://www.gov.uk/find-coronavirus-support

You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

You can read impartial analysis of the Government response to coronavirus and policy developments here: https://commonslibrary.parliament.uk/coronavirus/

Timeline

17 May 2020 Petition opened for signatures
20 Jul 2020 Rejected by the Petitions Committee

Key facts

Signatures 21
Status Rejected
Rejected 20 Jul 2020

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Source: the official petition page. Last checked 15 Jul 2026.