Petition · past parliament · Department for Work and Pensions

Ensure DWP letters are sent in Manilla (brown) rather than white envelopes.

Closed 36 signatures

What the petition asks

DWP announced that they were about to start sending out letters to benefit claimants in white envelopes rather than the familiar brown (manilla envelopes) this will cause a great deal of anxiety and confusion to claimants who are used to looking for 'brown' envelopes for benefit enquiries.
My fear is that people will not be able to open the white envelopes routinely as they are not used to them and may well feel that they are something equally as fearful to people with anxieties such as bills. Important letters will not be opened and the very most vulnerable of our society may end up with sanctions or losing their benefits through fear of opening mail. Also, this must be bad for the environment in terms of using white paper rather than brown paper which doe not need bleaching.

Timeline

12 Apr 2021 Petition opened for signatures
12 Oct 2021 Closed to new signatures

Key facts

Signatures 36
Status Closed
Department Department for Work and Pensions
Opened 12 Apr 2021
Closed 12 Oct 2021

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Source: the official petition page. Last checked 15 Jul 2026.