Petition · past parliament

Force energy retailers to keep loyal customers on their lowest price tariff

Rejected 18 signatures

What the petition asks

Gas and electricity consumers who do not switch supplier are currently heavily penalised for their loyalty. The people who switch are computer savvy, moneywise and willing to make the effort to frequently switch suppliers. They are generally well off. The poor are therefore subsidising the wealthy
Only 21% of gas and electricity consumers switch suppliers to take advantage of price competition (UK Power - 'How many people switch energy?'). The majority of people who switch are well educated, computer savvy, moneywise and probably wealthy.
The market is therefore not supporting the government's intention of 'levelling up' the uk economy. On the contrary, the current regime favours the wealthy and disadvantages the less wealthy. Forcing utility companies to reward customer loyalty will achieve significant levelling up with little or no government expenditure and remove an immense amount of hassle from the lives of uk citizens.

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

Petitions must call for a specific action that the UK Government or House of Commons is responsible for.

Individual energy providers are responsible for deciding on energy charges, subject to rules set by Ofgem, including price caps: https://www.ofgem.gov.uk/energy-price-caps/consumers

As a result it is not possible for the Government or House of Commons to take the action you have requested.

Timeline

31 May 2021 Petition opened for signatures
7 Jun 2021 Rejected by the Petitions Committee

Key facts

Signatures 18
Status Rejected
Rejected 7 Jun 2021

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Source: the official petition page. Last checked 15 Jul 2026.