Petition · past parliament

Make phone carriers liable for allowing hoax calls.

Rejected 19 signatures

What the petition asks

Ammend relevant legislation to shift liabilty to phone service providers to prevent hoax calls.
New data in the public domain shows that over 1 billion nuisance calls (e.g. silent calls, spam or frauds) have been made to people in the United Kingdom in 2021 so far and nuisance call volumes are currently increasing at a rate of 30% every month. Telephone service providers are in a position to track reports of nuisance calls and block them, but this does not happen. Making them liable when they fail to protect the public would create an incentive for them to act.

Why it was rejected

It was not clear what the petition asked the UK Government or Parliament to do.

Petitions need to call on the Government or Parliament to take a specific action.

We understand that you are concerned about unwanted or hoax calls, but it's also not clear what you want you want to happen to make phone carriers liable for nuisance or hoax calls.

In any case, regulation and oversight of telecommunications is a matter for the communications services regulator Ofcom, and individual carriers. You can find out more here: https://www.ofcom.org.uk/complaints/complain-about-phones-or-internet-services/unwanted-calls-and-messages/silent-abandoned-scam-calls

You could start a new petition explaining clearly what you would like the Government or Parliament to do.

Timeline

16 Jun 2021 Petition opened for signatures
21 Jun 2021 Rejected by the Petitions Committee

Key facts

Signatures 19
Status Rejected
Rejected 21 Jun 2021

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Source: the official petition page. Last checked 15 Jul 2026.