Petition · past parliament
Inquiry into energy companies customer service and Ombudsman’s remit.
Closed
135 signatures
What the petition asks
Establish an enquiry into energy companies service and the redress that is available to the ordinary customer. At present the power is totally with the energy companies who operate a war of attrition against their customers. The ombudsman’s remit should be changed so they have more powers.
The ordinary customer is receiving appalling service at the hands of energy companies who can bill what they like , when they want and refuse to address that they may be at fault . The ombudsman is not fully fit for the purpose and needs more powers of investigation and more power to award higher compensation levels.
Timeline
| 12 Jul 2021 | Petition opened for signatures |
| 12 Jan 2022 | Closed to new signatures |
Key facts
Signatures
135
Status
Closed
Opened
12 Jul 2021
Closed
12 Jan 2022
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Source: the official petition page. Last checked 15 Jul 2026.