Petition · past parliament
Introduce a regulator and ombudsman for the courier industry
Closed
261 signatures
What the petition asks
The Government should establish a regulatory body and ombudsman to oversee the UK courier industry and resolve disputes. These bodies should be able to issue fines or withdraw licenses where applicable. Make the companies accountable for poor services.
Research by Citizen’s Advice shows parcels are going missing in the UK at the shocking rate of 10 every minute due to loss and theft.
In a single week, almost seven million people (13 percent of all UK adults) experienced a parcel issue and almost three million people (six percent of all UK adults) missed a parcel because they didn’t have time to get to the door. This figure rises to eight percent for people who are disabled or have a long term health condition and nine percent of parents with young children.
In a single week, almost seven million people (13 percent of all UK adults) experienced a parcel issue and almost three million people (six percent of all UK adults) missed a parcel because they didn’t have time to get to the door. This figure rises to eight percent for people who are disabled or have a long term health condition and nine percent of parents with young children.
Timeline
| 8 Nov 2021 | Petition opened for signatures |
| 8 May 2022 | Closed to new signatures |
Key facts
Signatures
261
Status
Closed
Opened
8 Nov 2021
Closed
8 May 2022
Follow this petition
Sign in to get an email when the government responds, a debate is scheduled or held, or the petition closes.
Source: the official petition page. Last checked 15 Jul 2026.