Petition · past parliament

Investigate Banks who have closed customers bank accounts without just cause.

Rejected 21 signatures

What the petition asks

Bring the banks (especially Natwest) under the law to protect the rights of all customers from the poorest to the richest. Banking conitions should be define by the law not the banks, who seem to be able to change their terms with impunity.
There seems to be no legislation in place to safeguard customers from their accounts being closed or protect them from the hardship caused by doing so. Banks should exist to provide a service to the public and there should be legislation in place to protect their customers from being without banking services

Why it was rejected

It asked for something that is not the responsibility of the UK Government or Parliament.

Decisions around the operation of bank accounts are a matter for individual banks rather than for the Government. If you'd like to make a complaint about your experience, the Financial Ombudsman will be able to help you: https://www.financial-ombudsman.org.uk/

You can also register a complaint at https://www.gov.uk/complain-financial-service

Timeline

27 May 2022 Petition opened for signatures
1 Jun 2022 Rejected by the Petitions Committee

Key facts

Signatures 21
Status Rejected
Rejected 1 Jun 2022

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Source: the official petition page. Last checked 15 Jul 2026.