Petition · past parliament · Department for Transport
Require airlines to refund the full cost of cancelled flights automatically.
Closed
210 signatures
What the petition asks
Currently when airlines cancel their flights they tell passengers to make a claim for a refund. Airlines are able to cancel flights without warning. The airline should have the sole responsibility of the refund process and automatically refund the fare and taxes in a timely manner.
Parliament needs to discuss this as full protection for its consumers. Currently this gives consumers anxiety and airlines rely on passengers making a claim. This is neither good for the consumer or for the industry and puts many people off from booking a flight. In addition, consumers do not get the service that any reasonable consumer would expect.
Timeline
| 6 Jun 2022 | Petition opened for signatures |
| 20 Dec 2022 | Closed to new signatures |
Key facts
Signatures
210
Status
Closed
Department
Department for Transport
Opened
6 Jun 2022
Closed
20 Dec 2022
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Source: the official petition page. Last checked 15 Jul 2026.