Petition · past parliament · Department for Transport

Require airlines to refund the full cost of cancelled flights automatically.

Closed 210 signatures

What the petition asks

Currently when airlines cancel their flights they tell passengers to make a claim for a refund. Airlines are able to cancel flights without warning. The airline should have the sole responsibility of the refund process and automatically refund the fare and taxes in a timely manner.
Parliament needs to discuss this as full protection for its consumers. Currently this gives consumers anxiety and airlines rely on passengers making a claim. This is neither good for the consumer or for the industry and puts many people off from booking a flight. In addition, consumers do not get the service that any reasonable consumer would expect.

Timeline

6 Jun 2022 Petition opened for signatures
20 Dec 2022 Closed to new signatures

Key facts

Signatures 210
Status Closed
Department Department for Transport
Opened 6 Jun 2022
Closed 20 Dec 2022

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Source: the official petition page. Last checked 15 Jul 2026.