Petition · past parliament · Department for Transport

Introduce new rights to compensation and support if trains cancelled or delayed

Closed 38 signatures

What the petition asks

Rail passengers whose trains are delayed or cancelled should receive compensation and support if their train is delayed or cancelled. This includes alternative travel, food and accommodation. We want new rights for rail passengers, equivalent to those for air travel.
It is outrageous that people can be left stranded at a station with no support if their train is delayed or cancelled. We don’t allow people to be stranded at airports so why train stations?

The lack of compensation and support is unfair, especially to people who do not have the funds to cover the additional expenses. Compensation should reflect the reality of the situation and more help should be given to people who are stranded. This could encourage more people to use rail travel for longer journeys.

Timeline

15 Aug 2022 Petition opened for signatures
1 Mar 2023 Closed to new signatures

Key facts

Signatures 38
Status Closed
Department Department for Transport
Opened 15 Aug 2022
Closed 1 Mar 2023

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Source: the official petition page. Last checked 15 Jul 2026.