Petition · past parliament
Online taxi companies to charge drivers who accept and then cancel an order
Rejected
9 signatures
What the petition asks
Drivers using companies such as Bolt, Uber, etc. should be charged for accepting rides and then cancelling on customers. It is too easy for drivers to cancel rides on customers once accepted. Drivers are not obliged to accept. Companies should agree to charge drivers for cancelled rides.
This is particularly dangerous for young adults using apps late at night on their own - an accepted ride should be a contracted agreement. Cancelled rides for customers face charges; the same should apply for drivers, especially considering the safety concerns of customers.
Why it was rejected
It asked for something that is not the responsibility of the UK Government or Parliament.
We can only accept petitions about things the Government or Parliament are directly responsible for.
Decisions about terms and conditions for taxi companies are a matter for individual companies, not the UK Government or Parliament.
Decisions about terms and conditions for taxi companies are a matter for individual companies, not the UK Government or Parliament.
Timeline
| 24 Jul 2022 | Petition opened for signatures |
| 26 Jul 2022 | Rejected by the Petitions Committee |
Key facts
Signatures
9
Status
Rejected
Rejected
26 Jul 2022
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Source: the official petition page. Last checked 15 Jul 2026.