Petition · past parliament · Department for Work and Pensions
Give customers aged over 70 a right to hard copy invoices/bills
Closed
2,276 signatures
What the petition asks
I would like the government to make it compulsory for all companies to offer paper bills for everyone when they turn 70, without charging for this service. At present, if you want physical paperwork you have to ask every company and some charge for this service.
Currently, getting paper bills can be so time consuming for someone that they many simply do not try. But if had to be offered automatically at the age of 70, for free, this could help older people remain independent for as long as possible.
[My Dad is 94. He never got into computers or mobile technology. Mum is 80, has vascular dementia & did get into computers. She had all the access online.]
The problem with dementia & getting older nowadays is that all companies want everything online. Someone's ability to cope can change quickly.
[My Dad is 94. He never got into computers or mobile technology. Mum is 80, has vascular dementia & did get into computers. She had all the access online.]
The problem with dementia & getting older nowadays is that all companies want everything online. Someone's ability to cope can change quickly.
Timeline
| 16 Nov 2022 | Petition opened for signatures |
| 16 May 2023 | Closed to new signatures |
Key facts
Signatures
2,276
Status
Closed
Department
Department for Work and Pensions
Opened
16 Nov 2022
Closed
16 May 2023
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Source: the official petition page. Last checked 15 Jul 2026.