Petition · past parliament · Department for Business and Trade

Require retailers list delivery partner for online orders

Closed 60 signatures

What the petition asks

UK retailers currently are not required to list who their delivery partner/courier is for online purchases before you purchase an item. We believe the Government should make this a requirement for all online sales.
Too many parcels are lost/stolen/delayed due to sub-standard delivery/courier services. Consumers have the right to be able to avoid companies that choose to use companies/couriers that are known to be poor performers. You cannot do this currently as you don't always know which company will deliver your item.

This could help reduce the number of stolen/lost/delayed items and so the number of replacement orders, the number of vehicles on the road, and costs to businesses.

Timeline

12 Apr 2023 Petition opened for signatures
12 Oct 2023 Closed to new signatures

Key facts

Signatures 60
Status Closed
Department Department for Business and Trade
Opened 12 Apr 2023
Closed 12 Oct 2023

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Source: the official petition page. Last checked 15 Jul 2026.