Petition · past parliament

Keep railway ticket offices open and staffed.

Rejected 21 signatures

What the petition asks

I would like for railway offices to remain open for customers to purchase tickets and to keep them staffed with regular staff in order to allow all people to travel and purchase tickets comfortably, with assistance and safely.
As a wheelchair user I find that it is currently already difficult to travel, despite having assistance from a carer. Closing ticket offices and removing staff would make journeys even more difficult, stressful and anxiety-inducing. Many of my acquaintances who are older express concerns of digital tickets as they do not feel comfortable with this and believe it would make travelling using the railway difficult and stressful. I also believe that saving the careers of railway staff is important.

Why it was rejected

There was already a petition about this issue. Duplicates are rejected so signatures collect in one place.

You may wish to sign the following petition, which calls for a similar action:

Require train operators keep ticket offices and platform staff at train stations

Timeline

5 Jul 2023 Petition opened for signatures
7 Jul 2023 Rejected by the Petitions Committee

Key facts

Signatures 21
Status Rejected
Rejected 7 Jul 2023

Follow this petition

Sign in to get an email when the government responds, a debate is scheduled or held, or the petition closes.

Source: the official petition page. Last checked 15 Jul 2026.